Enhancing Customer Service Using Artificial Intelligence
Learn how Calgary Public Library is adopting a futuristic approach to library services by incorporating AI technology.
Learn how Calgary Public Library is adopting a futuristic approach to library services by incorporating AI technology.
ULC celebrates the leadership and achievements of Bill Ptacek, former CEO of Calgary Public Library and recipient of the 2019 ULC Executive Board Award.
Palo Alto City Library's Dan Lou provides an overview of the library's efforts to lead robotics and AI education in order to help the community understand cutting-edge technologies and better prepare for an uncertain future.
MSR Design's Dagmara Larsen provides a global perspective on how public libraries can enrich the natural environments of their communities through cutting-edge, sustainable architecture.
Learn how an innovative Do Space fellowship program empowered local women entrepreneurs and raised attention to the gender gap in professional technical roles.
ULC reached out to San Mateo County Libraries Deputy Director of Library Services Carine Risley to follow up and learn about how the library's "Building Engagement to Accelerate Employee Performance" initiative has evolved in the year since its Top Innovator win.
Salt Lake City Public Library Digital Inclusion Coordinator Shauna Edson shares the top five key components to creating a digital inclusion strategy in your library.
Hear from Mid-Continent Public Library Small Business Specialist Megan Engles about how libraries can better reach and engage members of their local business community.
Learn how Cambridge Public Library is innovating to engage community members in conversations about the social, economic and democratic implications of AI.
Learn how Frisco Public Library is teaching community members about the wide-reaching implications of AI, and preparing them for the future of work in the AI age.