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Civic Lab: Pandemics, Provocations and Protests

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Civic Lab: Pandemics, Provocations and Protests

Skokie Public Library, Ill.

Advocacy & Awareness | 2020

Innovation Synopsis

Civic Lab: Pandemics, Provocations and Protests creates space for conversation about COVID-19, how the outbreak underscored racial injustice in our communities and responses to the twinned pandemic. Such events offer community members the chance to hear others' perspectives and experiences, learn about new resources and engage on a deeper level.

Challenge/Opportunity

The current moment we are experiencing is filled with a lot of questions, concerns and a desire to better understand one another. Through a mixture of presentation, reflection and conversation, this series helps bridge participants in a shared understanding of how the pandemic, repeated occurrences of police violence and coordinated national protests are connected to our dynamic histories — which are becoming more expansive via the information we collectively process and incorporate into our lexicon of media literacy.


Key Elements of Innovation

Civic Lab events consist of:

  • Two facilitators.
  • An annotator who adds resources to the chat to add context to conversations.
  • An archivist who gathers all resources shared during the event, shared with participants after each event.

Patrons are encouraged to cultivate a sense of co-creation and engagement by:

  • Sharing their preferred news sources and supplemental information in a writable Google Doc.
  • Sharing resources related to our conversations in the chat.
  • Offering personal experiences and opinions via audio or chat.

Achieved Outcomes

We have seen an increase in the number of participants as well as those using the chat and/or coming off mute to join conversations. This signals to us the desire to connect with other participants and/or library staff through meaningful exchanges.

We have also received positive feedback:

  • "I’m finding these [sessions] very informative and interesting."
  • "With everything going on today, I want to know how it happens."
  • "I enjoy the handouts, especially handouts that are sent afterwards or shared on the library website."