Skip Navigation
Back to Navigation

Demonstrate Technology Impact Through Bridge Data

← Back
Pro tip: Use "title:keyword" or "library:keyword" to limit to that specific field

Demonstrate Technology Impact Through Bridge Data

Toronto Public Library

Library Operations & Management | 2023

Innovation Synopsis

Bridge Toolkit brings together data analytics, relevant resources and advocacy to help demonstrate public library value. Bridge is a collective of libraries working together for a common goal, leveraging data to ensure responsive, adaptable and thriving libraries for everyone. Libraries make an impact, Bridge helps demonstrate it!

Challenge/Opportunity

Bridge is a practical and automated solution for library data. It is a first of its kind innovative outcome measurement platform that empowers libraries by collecting, assessing and visualizing technology data through surveys, data dashboards and reports. Bridge offers public libraries:

  • Needs and satisfaction customer assessment
  • Ongoing equity measurement
  • Critical feedback & continuous improvement
  • Efficient and effective technology management
  • Advocacy and accountability empowerment
  • Standardized comparable data

Key Elements of Innovation

Developed by Toronto Public Library, a trusted industry leader in digital equity and inclusion, Bridge helps libraries:

  • Gain valuable insights on the well-being, development and confidence of library customers.
  • Make data-informed decisions for improved resource allocation and evidence based advocacy.
  • Connect with similar libraries to identify gaps and leverage comparable data.
  • Bridge provides maximum benefits with minimal effort and time through advanced automated features.

Achieved Outcomes

Here is how Ontario libraries have achieved success through Bridge:

  • “Bridge directly speaks to Markham PL's Digital Literacy Strategy and allows us to support important goals in reporting and communication with stakeholders.”
  • “The Bridge Toolkit provided [Milton PL] access to surveys that guided our future technological needs, it helped us understand where we stand compared to other library systems."
  • “Bridge is an invaluable resource for Marathon PL, as small rural libraries are often limited in what they can offer."