Immigrant grandparents face many barriers related to legal, financial, school-based, parenting and family relationship issues. In addition to basic English conversation skills, many grandparents are lacking digital literacy and cultural competency skills as it relates to accessing social services and understanding and bonding with their grandchildren. Queens Public Library integrated all of these services into one program: Grand Family Fundamentals through a unique collaboration with internal and external partners.

Queens Public Library at Flushing ALC integrated virtual classes on Basic English, technology, crafts and coping skills via collaborations with Youth Services, our New Americans Program, Job and Business Academy, Adult Learning Program and external community partners. We delivered Virtual ESOL classes, Computer, Case Management, Coping Skills (Mental and Physical health, navigating the digital library, etc.) and Crafts workshops to our target population: low-Income, Mandarin speaking grandparents with grandchildren K-3.

As a result of the program, all of the grandparents:

1. Improved English speaking skills
2. Demonstrated technological learning by:
   1. Creating a gmail account and communicating with teachers and learning support specialists via Gmail
   2. Navigating Cisco Webex and Google Classroom
   3. Navigating English Learning Apps
3. Demonstrated increased socio-economic awareness by completing pre and post surveys on delivered workshop topics
4. Demonstrated grandparenting skills by assisting grandchildren with craft activities