Inventory in the Time of Pandemic
Fairfax County Public Library, Va.
Innovation Synopsis
By applying agile methods, staff across Fairfax County Public Library's 23 locations executed a full inventory of a 2 million-item floating collection in three weeks, during a time of fluid staffing due to the coronavirus pandemic.
Challenge/Opportunity
Preparing for curbside service, we noted that circumstances allowed FCPL to inventory our 2 million-volume collection in days or weeks instead of months. The challenge was to create a workflow that could:
- Utilize existing mobile devices and Bluetooth scanners.
- Run concurrently across 23 locations.
- Complete within a three-week window — while on-premises staffing levels were staggered.
- Be validated by Collection Services to ensure no significant areas of the collection were missed.
Key Elements of Innovation
We applied agile methodology:
- Establishing a dedicated Microsoft TEAMs channel for:
- Questions to project leads.
- Resolving impediments as they arose.
- Communicating branch innovations that improved efficiencies.
- Sharing equipment not in active use.
- Utilizing Wi-Fi and tablets with Bluetooth scanners or laptops for scanning on-shelf items.
- Creating staff-run reports to highlight collection areas not yet completed.
Staff adaptability allowed us to exploit the limited window of opportunity.
Achieved Outcomes
The library successfully completed a full inventory of its 2 million-volume collection in three weeks, the first full inventory in anyone’s recollection. About 30,000 item records were removed from the ILS and staff reported a large drop in items being marked as missing. Additionally, the library has a very solid baseline for its upcoming collection diversity audit. As important, library staff participated in a system-wide agile-based project and are enthusiastic about this approach for other projects.